Refund policy

Return Policy (No Exchanges or Refunds)

We do not offer exchanges or refunds on any items purchased. Please review your order carefully before finalizing your purchase.

Return Eligibility

All sales are final. We do not accept returns for any reason, including change of mind or incorrect selections. Please ensure the product meets your specifications before placing an order.

Damages and Issues

If your Eleganza Granite order arrives damaged or defective, please inspect your items immediately upon delivery. If there is an issue, contact us within 48 hours at jharalson89@gmail.com with photos of the damage. We will review the situation and take appropriate action to resolve it.

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Non-Returnable Items

All items are non-returnable, including but not limited to:

• Eleganza Granite slabs and tiles

• Custom or cut-to-order products

• Special orders or personalized items